Outsourcing Services

 

Ousourcing Benefits

  • 100% Quality and Affordable Cost
  • Process Driven Delivery model
  • Access to Critical Technology Skills
  • High-end and best-of-breed infrastructure
  • 60-70% savings on Employee Costs
  • Guaranteed Bottom Line Results
  • Maximize revenue and minimize expenses
  • Faster Execution and Knowledge Transfer

Engagement Models

Onsite Delivery Model

The Onsite Delivery Model works well when we are not located in a vicinity close by to the client; i.e. we are not located in the same city/country as that of the client and the project requires direct and continuous client interaction and participation at every stage.

When this model is employed, we position our personnel at the client’s location to work alongside client’s team for the entire duration of the project, right from the point of collecting requirements to its implementation and possibly even through the maintenance and support phases.

This model is especially effective for projects that follow agile methodology that requires active and regular in person communication.

This model is however the most expensive as there would be additional costs to cover Travel, Accommodation and per diem allowances, and should be used only when there is no other feasible option.

Offsite Delivery Model

The Offsite Delivery Model works well when we are located in a nearby vicinity to the client; i.e. we are located within the same city/country as that of the client. This model allows for improved communication and quick turn-around time.

This model is especially effective for projects that follow agile methodology that requires active and regular in person communication.

Our current offsite locations are Singapore and Australia. This model is relatively cheaper and should be used whenever possible!

Offshore Delivery Model

The Offshore Delivery Model works well when we are not located in a vicinity close by to the client; i.e. we are not located within the same city/country as that of the client.

When this model is used, the entire project is accomplished at our offshore development centre that is located in a different country. The client will be dealing directly with the offshore team. We will have no in-person interaction with the client during the entire duration of the project.

There would however be regular and frequent communication during the entire duration of the project. With the currently available telecommunication infrastructure, there should be no hindrances to effective communication!

Our current offshore location is Bangalore, India. This model is relatively cheaper and should be used whenever possible!

Hybrid Delivery Model (onsite/offshore)

In the Onsite/Offshore Delivery Model, the outsourcing work is distributed between our onsite team at the client’s location and our offshore team.

The client enjoys the benefits of both outsourcing models. The distribution of work depends on the nature of project; usually 20-30% of the work is done by the onsite team and the rest is done by the offshore team.

The following tasks are normally executed by the onsite team:

  • Gather the client requirements
  • Plan and carry out the initial design for the solution
  • Regularly interact with the client to factor in requirement changes
  • Project coordination with the offshore team
  • Deploy the system and provide user trainingThe following tasks are normally executed by the offshore team:
  • Understand the requirement specifications and high level design
  • Carry out the detailed, low level design
  • Develop and test the system
  • Ensure that quality and performance parameters are met
  • Provide post implementation support and maintenance

The Hybrid model is preferred for most outsourced software development projects as it strikes the right balance between the advantages of onsite engagement and the cost benefits of offshore engagement.

Hybrid Delivery Model (offsite/offshore)

The Offsite/Offshore Delivery Model works well when we are located in a nearby vicinity to the client. The outsourcing work is distributed between our offsite team and our offshore team.

The client enjoys the benefits of both outsourcing models. The distribution of work depends on the nature of project; usually 20-30% of the work is done by the offsite team and the rest is done by the offshore team.

The following tasks are normally executed by the onsite team:

  • Gather the client requirements
  • Plan and carry out the initial design for the solution
  • Regularly interact with the client to factor in requirement changes
  • Project coordination with the offshore team
  • Deploy the system and provide user trainingThe following tasks are normally executed by the offshore team:
  • Understand the requirement specifications and high level design
  • Carry out the detailed, low level design
  • Develop and test the system
  • Ensure that quality and performance parameters are met
  • Provide post implementation support and maintenance

The Hybrid model is preferred for most outsourced software development projects as it strikes the right balance between the advantages of offsite engagement and the cost benefits of offshore engagement.

Our Infrastructure facilities

BrightSword development centre ensures security, reliability, quality performance, scalability and expertise of the highest standards. Our in-house technology team is positioning itself to offer unparalleled value added services and 24-hour back-up, paving the way for a technologically sophisticated stable and secure environment.

  • 24-hour high speed Internet connectivity
  • Dedicated Voice over IP (VoIP) links to facilitate client communication
  • Firewall Protection for the entire network for complete data and information security
  • UPS/Generator systems to ensure uninterrupted power supply
  • 300 Mbps Fast Ethernet LAN
  • Latest Virus protection software for safeguarding data and Workstations
  • 24 hour security in the building and Fire protection